Welcome to the sales website olioclaudioshop.com,

Azienda agricola de Pascalis Maria Luisa is very attentive to the security of personal data and with the content of this page wishes to inform Users on how and for what purposes it processes personal data collected through this website, in accordance with the requirements of Article 13 of EU Regulation no. 679/2016. The processing of personal data collected through this website is carried out in compliance with the principles of transparency, lawfulness of processing, purpose limitation, fairness, storage limitation, integrity and confidentiality. In addition to this notice on the processing of personal data, specific information texts may be displayed on the website prior to the collection of such data.

Data controller

The owner of the processing of personal data carried out through the website olioclaudioshop.com is the Azienda Agricola de Pascalis Maria Luisa with registered office in Via Nizza 1, Castrì di Lecce. 

To receive further information on the processing of personal data carried out through this website, to exercise your rights in relation to the data processed or to lodge complaints, you may contact us at the following email address info@olioclaudio.com.

Personal data processed

Navigation data automatically collected by the site

The website automatically collects, as soon as the User accesses it, information that does not directly identify the User but which, if associated with other information, could nevertheless allow the User to be identified; this is known as navigation data, which is collected by any web application when a person surfs on a site.

With regard to navigation data, reference is made, for example, to the User's IP address, the URI (Uniform Resource Identifier) notation addresses, the software, the operating system, the browser used, the time of the request, the method used to make the request to the server, the size of the file obtained in response, the numerical code specifying the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating environment and the computer environment used by the User. The automatic collection of data that does not directly identify the User also takes place through cookies that inform us about the behaviour of a User on the site and therefore about the number of pages visited, the time of the visit, the duration of the navigation, the time spent by the User on each page of the site; These data do not allow us to identify you personally, they are only processed in an aggregate and anonymous manner, solely to improve the performance of the site and for security reasons, i.e. to prevent possible cyber attacks or fraud (for more information on the data collected automatically by the site, please see our Cookie Policy).

User identification data

When you register on the website to make a purchase, send a request, fill in the contact form, contact us by sending an email, call us by phone, you may voluntarily provide us with your personal identification data, such as name, address, email, telephone number, and any other data that you wish to share with us. In this case, we will only process your identification data in order to respond to your requests, to provide the service you have requested, and to allow you to shop on our online shop website. Should you, as part of your communication, decide to share third parties' personal data with us, e.g. by entering such third parties' personal data in an email or in the contact form, by registering on the site in order to send us a purchase order, you assume full responsibility for such communication, thus guaranteeing that you have the right to communicate the aforementioned data and releasing the Controller from any liability towards third parties.

Purpose of processing

Azienda agricola de Pascalis Maria Luisa, through the website, collects and processes only the personal data necessary to fulfil the purpose of the collection; in fact, we do not ask the User to provide us with any data that is not necessary in order to reply to your requests, provide the requested service, or place a purchase order. In the contact form, for example, we only ask you to provide your name, email address, telephone number, and a message to forward your request, which is basic information without which it would be difficult for us to respond to your request. Similarly, during the registration phase to place a purchase order, we only ask for the data necessary to allow us to send you the purchased product.

Specifically, the personal identification data voluntarily communicated by the User through this site are collected and processed by us only:

- to respond to requests for information, assistance or other requests made by the User regarding the products sold by us and/or services related to the products sold by us, events or other initiatives organised by the Controller, following the voluntary completion of the contact form and the subsequent forwarding of data, sending of emails or telephone contact by Users;

- to enable you to send us a purchase order and ship the purchased product to you;

- to comply with the law, fiscal and administrative regulations, in relation to a purchase made on the site;

- for information security reasons, in the event of computer crimes or attacks on the site;

- for the possible defence of our rights in or out of court;

- only if you have given your consent or, if you are one of our customers and we have a legitimate interest in doing so, we may also process your personal data to send you commercial communications relating to products on the Site, allowing you at any time to easily exercise your right to object or withdraw your consent;

- only if you have given your specific consent we may share such data with our business partners.

Compulsory or optional nature of providing data

The User can freely consult our website without providing any personal identification data; providing personal data to request information or assistance is also optional, as is registering on the site to make a purchase; however, in the absence of such communication, we would be unable to provide a response to the requests made by the User or, in the event of non-registration, to allow the User to complete a purchase order through our online shop.

Processing methods and data security

We process your personal data by means of computerised, telematic and manual tools and we use technical and organisational security measures that are appropriate and proportionate to the type of processing we carry out, the nature of the data processed, the context, the assets used and the purposes of processing. The security measures we employ are intended to provide the best possible protection for personal data against accidental or malicious destruction, accidental loss, alteration, unauthorised disclosure or access; only authorised persons who have been specifically trained and are required to maintain confidentiality obligations with respect to the information they process may access the personal data we collect and process.

Although we make every effort to ensure the security of your personal data, we would like to remind you that the Internet by its very nature cannot be fully secure, so we recommend that you use appropriate security measures, such as up-to-date antivirus software, firewalls and anti-spam filters to protect your browsing devices and the Internet to the best of your ability. We also recommend that you obtain assurances from your Internet Service Povider, who is also required to take appropriate measures to ensure the security of data transmission over the network.

By navigating on this website, the User therefore accepts the risks connected to online browsing and therefore cannot hold Azienda agricola de Pascalis Maria Luisa responsible for any violation of processed data unless caused by its negligence.

To whom we disclose personal data

The User's data may be communicated to:

- third party companies that we use to provide technical and management services in relation to the site (e.g. marketing agency that manages the content of the site on our behalf; hosting provider); companies and firms that provide management services and administrative and accounting consultancy. These subjects, if necessary, have been appropriately appointed by us as Data Processors;

- The non-identifying information collected by the cookie may be disclosed to Google Analytics, which provides us with a website analysis service that sends us data on an anonymous aggregate and statistical basis in relation to users' visits to the site (for more information on this please see our Cookie Policy);

- judicial authorities, police forces, security bodies, when necessary for the defence of our rights in court or for reporting possible crimes or offences for the purposes of ascertaining or prosecuting them and only in the cases provided for by law.

The personal data collected and processed will not be disseminated.

Period of data retention

The personal data collected through the site are used only for the purposes indicated above and only for the time necessary to carry out the same activities, except, in some cases, to keep them for longer periods necessary to comply with regulatory obligations. Thus, if the User sends a request for information, his/her data will be processed only for the time necessary to provide the answer to the request. If, otherwise, a User has requested the supply of our products or one of our services, by proceeding to a purchase on our Site we will process your personal data for the period necessary to correctly execute the purchase order and thereafter we will retain it only for administrative accounting purposes.

The Controller may be obliged to retain personal data for a longer period than the purpose for which it was collected, in order to comply with a legal obligation or by order of an authority.

If you no longer wish to use our services, your data will be deleted from our databases, in which case we will confirm the deletion of your data and inform the entities we use to whom we have received a request for deletion of personal data, and we will ensure that they have done so, unless we are required by law to retain the personal data.

Finally, personal data may also be retained for as long as Italian law allows for the exercise of our right of defence in court.

In the event that the processing is based on your consent, which at the moment only refers to the sending of our newsletter, we may process your personal data until such consent is revoked.

User rights

Users may exercise certain rights with regard to personal data processed by the Controller.

In particular, the User is entitled to:

• request information. The User has the right to request and obtain information on the existence or otherwise of processing of his/her personal data by the Controller;
• access their Data. The User has the right to obtain information on the Data processed by the Controller, on certain aspects of the processing and to receive a copy of the processed Data in a form readable by common devices.
• verify and request rectification. The User may verify the correctness of his/her Data and request that it be updated or corrected.
• revoke consent at any time. The User may revoke any consent to the processing of his or her Personal Data that he or she may have given; it should be noted that revocation of consent does not in any case affect the lawfulness of processing based on consent given before revocation;
• oppose the processing of their Data. You may object to the processing of your Data, even when it is done on a legal basis other than consent. Further details on the right to object are set out in the section below.
• obtain the restriction of processing. When certain conditions are met, the User may request the restriction of the processing of its Data. In this case, the Data Controller will not process the Data for any purpose other than their storage.
• obtain the deletion or removal of their Personal Data. When certain conditions are met, the User may request the deletion of their Data by the Data Controller.
• receive their Data or have them transferred to another owner. The User has the right to receive his or her Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another controller. This provision is applicable when the Data are processed by automated means and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures related to the contract.
• propose a complaint. For any questions or complaints about the processing, it is good practice to contact the Data Controller, in any case, the User may propose a complaint

The competent Garante della Privacy (for more information see the Garante's institutional website www.garanteprivacy.it) or take legal action.

Details of the right to object

You may at any time object to the processing of your personal data for direct marketing purposes (sending of our newsletter), without giving any reason. You may exercise this right by clicking on the appropriate button in the newsletter, in which case we will promptly remove your data and your email address from our mailing list, unless we have to keep them for purposes related to any existing contractual relationship with us.

How to exercise your rights

For information on the processing or to exercise their rights, Users may address their request to the email address info@olioclaudio.com. Requests are filed free of charge and processed by the Controller as soon as possible, in any case within one month.

Amendment/update of this notice

The Data Controller reserves the right to amend and/or update all or part of this notice.

Changes relating to personal data processed by us as a result of a contractual relationship between you and us will be notified to you by email; changes relating to users of the website in general will be notified by updating this website. We therefore recommend that you periodically review this content.