Conditions of sale

GENERAL TERMS OF SALE - OLIOCLAUDIOSHOP The general terms and conditions of sale and use set forth below (hereinafter "General Terms and Conditions") apply to the territory of Italy and EU member countries and to all sales (hereinafter "Services" or individually "Service or contract") provided by Azienda Agricola De Pascalis Maria Luisa through its domain www.olioclaudioshop.com ("e-commerce"). The use of the Services is allowed only to a registered user, who has: a) read the Information on the processing of personal data; b) accepted the General Conditions; Pursuant to and for the purposes of Articles. 7 and 12 of Legislative Decree no. 70 of 9.4.2003, olioclaudioshop.com informs users (or customers) of the following information: the provider of the Services covered by the General Conditions is Azienda agricola De Pascalis Maria Luisa, with registered office in Via Nizza, 1 73020,Castri di Lecce (LE) Italy, VAT/C.F. 00610700759; pec: depascalismarialuisa@pec.it registration with Lecce Chamber of Commerce REA LE184279; Tel. +39 3271860677; +39 3394957626. In this document the company will be referred to by the name "OlioClaudio", which is the distinctive sign under which exercises the activity of sale on the Site. The General Conditions will also apply to new types of Services and Products, which will be provided in the future by OlioClaudio, unless otherwise provided for at the time of registration or the first delivery of the new Service or Product. The user is requested to print a copy of the General Conditions and/or to store them on a durable medium. SPECIAL NOTICE FOR CONSUMERS. Only consumer users who are natural persons and of legal age are allowed to purchase. Consumers" are natural persons who access Olioclaudioshop.com for purposes not related to their commercial, business or professional activity. Will therefore apply the provisions contained in Legislative Decree no. 206 of 6.9.2005 ("Consumer Code"), in addition to those generally applicable to the type of service provided by OlioClaudio by virtue of Legislative Decree no. 70 of 9 April 2003 on information society services and electronic commerce.

1. GENERAL AND SCOPE 1.1 These General Conditions apply to all sales made by OlioClaudio on the Site. 1.2 The General Conditions may be modified at any time, subject to the right of withdrawal of the user referred to in paragraph 1.4 below. Any changes and/or new conditions will be in force from the time of their publication in the "Terms and Conditions" section of the Site. To this end, we invite users to regularly access the Site and to check the publication of the most updated General Conditions. 1.3 The General Conditions applicable are those in force on the date the purchase order is sent. 1.4 In the event that the user does not intend to accept the changes to the General Conditions, he/she shall have the right to withdraw by giving 7 days notice by registered letter with return receipt. 1.5 The continued use of the Service after the term referred to in paragraph 1.4 constitutes an expression of willingness to accept the General Conditions.

2. 2. DATA ENTRY AND ORDER FORM 2.1 In order to purchase OlioClaudio products, you must enter the following data

personal data on the Site, approving the General Conditions and the Privacy Policy by clicking on the appropriate box on the home page of the Site. Failure to accept the General Conditions and Privacy Policy will make it impossible to make purchases on olioclaudioshop.com. 2.2 To make purchases, the user must fill out the form by entering his name, surname, an e-mail address and the data necessary for the shipment of goods. The entry of data and order is confirmed by email sent to the address provided by the user. 2.3 The user guarantees that the data provided during the purchase process at the Site are complete, correct and true. The user agrees to hold OlioClaudio harmless from any liability for damages, penalties arising and / or in any way related to the violation by the user of the rules of access to the Site. The user is solely responsible for the data entered and is directly responsible for any damage or injury caused to OlioClaudio or third parties by improper use and / or misappropriation. All operations carried out on behalf of the user are considered to be carried out by the customer to whom the data relate. 2.4 By completing the Order Form, the user agrees to receive any invitations to participate in sales and business proposals of OlioClaudio. At any time, by sending an email to info@olioclaudio.com , the user can request not to receive promotions and / or invitations to participate in sales. The user may in any case participate in sales through direct access to the Site.

3. PRECONTRACTUAL INFORMATION In accordance with Legislative Decree 9 April 2003 No. 70 laying down provisions on electronic commerce, OlioClaudio informs the user that: 3.1 to conclude the contract for the purchase of one or more products on the Site, the user must fill out an order form in electronic format and confirm it to OlioClaudio, electronically, following the instructions that will appear from time to time on the Site and that will accompany the different stages of the purchase; by sending the order, which has the value of a contractual proposal, the user acknowledges and declares to have read all the information provided for the purchase and fully accept these General Conditions, privacy and payment conditions; 3.2 the contract between OlioClaudio and the user is concluded, after verification of the correctness of the data relating to the order and the payment, with the acceptance of the order by OlioClaudio to the user. 3.3 Before proceeding with the transmission of the order form, the user must identify and correct any errors in data entry by following the instructions from time to time indicated on the Site and that will accompany the different stages of the purchase; once the order form is registered, OlioClaudio will send to the user at the email address indicated a confirmation email containing a summary of the General Conditions, information relating to the characteristics of the product purchased, a detailed indication of the price, the means of payment used, shipping costs and any additional costs and an indication of the support service. It is recommended to keep the e-mail received as proof of purchase or store it on a durable medium; 3.4 the order form will be stored in the database of OlioClaudio for the time necessary to process the order and, in any case, within the terms of the law.

4. TERMS AND CONDITIONS OF PURCHASE 4.1 The products published on the Site are available for a limited time and with a limited quantity of products. The date of validity of the offers is indicated on the Site. 4.2 All the prices indicated on the Site are expressed in Euro (€) and include VAT. The contribution to the costs of order processing and delivery is explicitly indicated and includes VAT. Transport costs are borne by the customer and explicitly indicated in the purchase order. 4.3 The user will be charged the price of the product indicated on the Site at the time the order is sent by the user. 4.4 The products will remain the property of OlioClaudio until payment of the purchase price and costs by the user. 4.5 OlioClaudio will process the purchase order only after receiving confirmation of authorization to pay the total amount due, consisting of the purchase price, shipping costs and any additional costs, as indicated in the order form. 4.6 OlioClaudio reserves the right not to confirm orders from users with whom disputes are pending or in the case provided for in Article 5.1.

5. AVAILABILITY 5.1 The products offered on the Site are limited in number. It may therefore happen that the product ordered is no longer available after the purchase order has been registered or is in the process of being produced, in particular, in the case of purchases in October, November and December of each year. In case of unavailability of the ordered product, the user will be promptly informed by e-mail and the purchase order will be cancelled. OlioClaudio, if the user does not intend to replace the item with another available of equal value, will refund the amount paid by the user including contributions to the costs of processing the order and shipping costs, immediately, and in any case within thirty days from the day after the order was sent. The amount of the refund will be communicated by e-mail, and credited via paypal system. 5.2 OlioClaudio disclaims any responsibility for any delays in crediting, which depend on the bank or for reasons of force majeure.

6. DELIVERY 6.1 Deliveries are made by authorised carriers in Italy and in EU countries to the postal address indicated by the user on the order form. 6.2 Delivery times vary from 3 to 6 working days;

6.3 In case of impediments to delivery due to force majeure OlioClaudio will contact the user via e-mail to inform him of the delay in delivery time. OlioClaudio can not be held responsible in any way for any delays due to the acts of third parties and / or force majeure. 6.4 The delivery is considered completed when the product is made available to the user at the address specified in the order form. 6.5 In case the package shows evident signs of tampering or alteration, the user shall report it at the time of delivery by signing the special document provided by the courier. In case of failure to report as

above, the customer shall have no recourse against OlioClaudio, which shall not be held liable for failure to notify by signature with reservation.

7. WITHDRAWAL 7.1 Pursuant to Article 59 of the Consumer Code, the right to withdraw is excluded in the event that the sale concerns products made to measure or personalised or which by their nature cannot be returned or are liable to deteriorate or expire rapidly, or sealed goods which are not suitable for return for hygienic reasons or reasons connected with the protection of health and have been opened after delivery. In particular, the user is informed and accepts that products that are "liable to deteriorate or expire" or "not suitable for return and re-sale for reasons of hygiene or health protection" include both foodstuffs and cosmetics that have deteriorated due to improper storage. 7.2. If it does not fall under point 7.1., withdrawal may be exercised within 14 days of receipt of the goods. To exercise the withdrawal is essential that the goods are intact and that the object has its original packaging. The right of withdrawal is exercised by sending a registered letter AR to the headquarters of OlioClaudio c.a. Returns and Refunds Office within 14 days of delivery of the goods, with which communication is also requested the return of the price paid, plus expenses, without prejudice to the right of OlioClaudio to suspend the payment of the refund until the actual receipt of the goods. Upon receipt, the contract ceases to have effect between the parties. Within the same period, therefore, must be returned the property purchased. The deadline is understood to be met at the time of delivery of the goods to OlioClaudio that will verify the actual integrity. The cost of returning the goods shall be borne by the user for an amount equal to € 50.00 and up to € 600.00 for an undamaged pallet. The registered letter with acknowledgment of receipt for the exercise of the right of withdrawal must be sent to OlioClaudio, at the following address, valid for the shipment of goods: Azienda agricola De Pascalis Maria Luisa; Via nizza 1, 73020 Castri di Lecce (LE) The withdrawal can also be anticipated by e-mail at info@olioclaudio.com provided that the notice of withdrawal is confirmed by registered letter with acknowledgment of receipt within 48 hours. The costs and risks associated with the return of the products shall be borne by the user. 7.3 For all methods of exercising the withdrawal, the products must be returned intact and properly packaged, in their original packaging, accompanied by any accessories. For any further information contact info@olioclaudio.com 7.4 Pursuant to art. 57, II paragraph, of the Consumer Code, the user is responsible for the decrease in value of the products resulting from handling and / or alteration of the products themselves. In this case OlioClaudio reserves the right to ask the user to refund the decrease in value found. 7.5 For the exercise of the right of withdrawal is not required that the goods to be returned are insured against theft and accidental damage in transit. However, since the risk inherent in the return of the goods lies with the buyer, OlioClaudio invites the buyer who intends to exercise the right of withdrawal to insure, at his own expense, the shipment for the value indicated in the e-mail confirmation of the purchase order. 7.6 In accordance with art. 56, paragraph III of the Consumer Code, only after the return of the product or only after verifying that the user has returned the goods, OlioClaudio will proceed, as soon as possible, to refund the user.

The amount of the refund will be credited to the same means of payment used for the purchase, unless otherwise agreed with the user.

8. PAYMENT 8.1 Payment for the products purchased on the Site is made using the following method: - Paypal allows you to pay via your credit/prepaid card or via your Paypal account (rechargeable by bank transfer or credit/prepaid card). Paypal does not involve any additional cost for the customer. Please note: in the event that the items chosen have different delivery dates, the shipping period for the entire order will refer to that of the item with the earliest expected delivery date.

- Bank transfer to IBAN IT48Y08445797510000960804 made out to: Azienda agricola De Pascalis Maria Luisa 8.2 If the invoice is deemed necessary and/or in any case is not a "consumer or user" as defined in art. 3, paragraph 1, letter a) of the Consumer Code, the customer must communicate this during the purchase process. In this case, the withdrawal regulations set out in Article 7 of the General Terms and Conditions will not apply, nor will the provisions that apply only to "consumers". The information and the procedure for requesting an invoice is available in the registration section by clicking on the blue string "Billing Data" once the shipping data has been entered. 8.3 In case of non-payment, OlioClaudio will charge the costs related to the management of the default to the user and refuse the relevant purchase order, notifying you by e-mail.

9. WARRANTIES AND NON-CONFORMITY OF THE PRODUCTS 9.1 The products offered on the Site comply with national and EU legislation in force in Italy. 9.2 The description of the products offered on the Site is the one present online and, in more detail in the relevant Technical Data Sheets that can be requested to OlioClaudio. The images and colours of the products published on the Site may differ from the real ones due to the local settings of the systems and / or tools used to display them. OlioClaudio is not responsible for the mismatch between the product ordered and the product description on the Site, in the event that the mismatch results from errors in the description attributable to the e-commerce service provider and of which OlioClaudio was not and could not be aware through the use of due diligence. 9.3 All products sold on the Site are covered by the Legal Guarantee of Conformity provided for in Articles 128-135 of the Consumer Code ("Legal Warranty"). The Legal Warranty is reserved for consumers. 9.4 In case of termination of the contract, OlioClaudio will return the price paid by the user, plus shipping costs and any additional costs. In the event of a price reduction, OlioClaudio will return the amount of the reduction previously agreed with the user. In any case, the amount of the refund will be communicated to the user by e-mail and credited to the means of payment used by the user for the purchase. The user must agree with the Customer Service of OlioClaudio the modalities of

shipment of the goods. 9.5 Products that have been repaired, modified or in any way altered by the user are excluded from the Legal Warranty. Also excluded from the scope of the Legal Warranty are any failures or malfunctions or other defects caused by accidental events or by the user's responsibility or by a use of the product not in accordance with its intended use and / or with the technical documentation attached to the product, if any, or the instructions for use relating to the same. 9.6 In no event OlioClaudio can be held responsible for failure to comply with any of its obligations under these General Conditions in the event that the failure is caused by accident and/or force majeure, including, but not limited to, natural disasters, terrorist acts, network failures and / or blackouts, failures of the operator e-commerce, etc..

10. COMPLAINTS Any complaints must be forwarded to OlioClaudio using the Contacts section of the website.

11. OBLIGATIONS AND LIABILITIES OF OLIOCLAUDIO 11.1 OlioClaudio undertakes to correct all the errors in the description of the products offered on the Site, as soon as possible, after their notification. The report of these errors can be made by contacting the Customer Service of OlioClaudio at the addresses and numbers listed above. 11.2 OlioClaudio is not responsible for any damage, of any kind, resulting from the use and / or storage of the product improperly and / or not in accordance with the instructions provided by the manufacturer as well as in case of damage caused by accident or force majeure. 11.3 OlioClaudio will not be liable in case of loss of revenue, profits, data or for any other indirect damage of any kind arising from or in any way related to contracts subject to the General Conditions. 11.4 The liability of OlioClaudio, in any case, can not exceed the total value of the purchase order. 11.5 In no event OlioClaudio can be held liable for failure to fulfill any of its obligations under the contracts subject to the General Conditions in the event that the failure is caused by accident and / or force majeure, including, but not limited to, natural disasters, terrorist acts, network failures and / or blackout.

12. SUSPENSION OF SERVICE 12.1 OlioClaudio reserves the right to temporarily suspend, without prior notice, the provision of services for the time strictly necessary for technical interventions necessary and / or appropriate to improve the quality of the same services. 12.2 OlioClaudio may, at any time, interrupt the provision of the Service if there are justified security reasons or breaches of confidentiality, in which case it will notify the user.